Methods of Contact

  • Live Operator
  • IVR
  • Video and eDetailing
  • Email
  • Chat
  • Click-to-Call
  • Social Media
  • Texting
  • Fulfillment
  • White mail
  • Web Self-Service
  • Order Placement & Support
  • Fax
  • BRC
  • CSAT Survey
professional communication programs

Health Care Communications - We Touch Decision Makers

TMS Health is client-driven, passionate, nimble and responsive.
TMS was founded to create and deliver professional communication programs for one of the most competitive and sophisticated market environments – healthcare and pharmaceuticals.

Today, we craft custom solutions for our client partners across many industries, providing them with clear, concise plans that improve sales reach, boost bottom lines and reinforce brand identity. We deliver customized sales, service and marketing programs designed to achieve our clients’ business goals while creating relationships that resonate – delivering value and building brand loyalty.

At TMS, we understand that making a connection with someone, be it a patient, a consumer, a customer, a prescriber or an influencer, presents a defining moment – the opportunity to forge a meaningful relationship as we deliver a complex and often sensitive message. We listen and respond to the unique needs of each customer and prospect. After all, in today’s competitive marketplace, customer experience is everything.

We offer our clients the best of both worlds – big company experience in an entreprenuerial environment. Due to our high quality standards, thorough training and the nature of our conversations, our teams have the capability to operate in unscripted environments with strict adherence to client specifications in addition to regulatory, privacy and legal guidelines. To ensure our client partners are well represented with innovative and efficient programs designed to deliver strong ROI, we invest in three things:

  • Relationships
  • People
  • Technology

And that investment has paid off. Our clients return to us time and time again because we deliver results.


4950 Communication Avenue | Boca Raton, FL 33431 | 800.867.2340 | info@tmshealth.com www.tmscustomercare.com | www.tmsprofessional.com